The Program learned on May 9, 2025, that less than six admitted claimant families experienced a delay in receiving direct deposit and related claim reimbursements that had been processed through the Program’s outgoing third-party administrator, Benefit Plan Administrators, Inc. (BPA). All of the matters discovered on May 9, 2025, were resolved by COB that same day. —->> However, there are a number of matters that the Program team is still working to resolve for claims related to dates prior to May 8th, for which reimbursements have not been made, yet. << —– Please contact Ms. Razaz Ali at the Program office at [email protected] if you have questions or concerns about any claims you had pending with BPA for which reimbursement or payment has not been made to date.
December 9, 2025
The Program office will have 2-hour delayed opening at 10am on December 10th out of an abundance of caution given icy roadways and below freezing temperatures this week across Central Virginia. Snow...